Identified—

Thank you for your patience. 

All affected websites still continue to be unavailable, our teams have been working hard and have engaged third-party experts who are helping us resolve this issue. 

Our highest priority is to restore service as soon as possible. We request you to watch this thread for new updates. 

Posted about 14 hours ago

Identified—

We are aware of a situation involving malware on some shared hosting servers and are investigating the situation. The affected websites are currently unavailable.

We apologize for the disruption to your business. We will continue to post new updates on this thread. 

Posted a day ago

Identified—

We have identified a Malware attack on these affected Windows Hosting Server.

Our server admin team along with the Security team is working towards identifying and applying a security patch.

We will request you to kindly watch this thread for further updates.

Posted a day ago

Identified—

The underlying issue affecting the services on our Windows Hosting server i.e. Websites, Plesk Panel, Webmail has been identified.

Our System Administration team is working towards fixing this issue.

While we are actively working towards restoring services, we request you to watch this thread for further updates.

Posted a day ago

Investigating—

We are facing intermittent issues on our Windows Hosting Server due to which you might face problems while accessing the websites, Plesk Panel, Webmail services hosted on the server.

Errors faced while accessing Plesk panel and website:

503 service unavailable,

Website not accessible.

Our System Administration team is working towards identifying and resolving the issue at the earliest.

Kindly keep an eye on this thread for further updates.

Posted a day ago